Our website address is: https://sugarwhipped.com.au
Personal Information We Collect
Personal information means information or any opinion, whether written down or in a material form or not, about an individual who is identifiable.
Email addresses collected are only used internally. We respect your privacy rights and will not disclose your information to third parties.
Certain personal information may be required by Sugar Whipped Cakes in order to provide our products or services, such as:
- the full name and address of you and recipient, e-mail address, billing address, contact phone numbers
- the delivery location such as the name of the recipient’s work or business address
- information about transactions (such as order dates, order amounts and payment information such as credit card details)
- information provided in communications between you and us (such as messages to be written on cards); and
- information collected to establish your identity (such as name, address, previous order history).
Sugar Whipped Cakes collects personal information only for the purpose of conducting our business and providing our products and services. We may collect personal information to allow us to:
- enable you to order products from our website;
- process your inquiries and improve our products and services;
- respond to your requests and communicate with you;
- design, price and develop existing and new products and services;
- improve our product offerings and customer service, to personalise the website for your shopping experience and to let you know of any new offers and discounts
- promotion and advertising may include emails, SMS or text message reminders from us for Special events: Valentine’s Day, Easter, Mother’s Day, Fathers Day and Christmas
If you no longer wish to receive any marketing material from us, please unsubscribe from those services using the link included with the marketing material, or by opting out via return email, SMS or text message stating “unsubscribe”. Alternatively, you may contact our Customer Service: firstname.lastname@example.org
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
How Do We Use Your Personal Information?
We use the Order Information that we collect generally to fulfil any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
Communicate with you;
Screen our orders for potential risk or fraud; and
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
Sharing Your Personal Information
We keep your personal information if required for the purpose of conducting our business, to help us deal with your enquiries or requests in the future, or if we are required to keep the personal information by law or for governance purposes. We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
Sugar Whipped Cakes does not sell or rent your Personal Information to third parties. We may share, and you hereby consent to our sharing of, personal information with the following:
Service providers and affiliates who assist in the delivery of our products/services we provide to you, the enforcement of our terms and conditions, and the promotion of trust and safety.
Third parties if we believe that disclosure is advisable or necessary to comply with the law, to enforce or apply our terms and conditions, or to protect the rights, property or safety of Sugar Whipped Cakes or others.
This may include exchanging information with other companies and organisations for fraud protection and credit risk reduction.
Do Not Track
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. If you request a password reset, your IP address will be included in the reset email.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at email@example.com